Servicenow Solutions

When implementing Servicenow our UCI team of certified engineers and developers brings expert consulting, deep application and business knowledge and the know-how for project delivery. Specializing in management and integration with the Now Platform, our UCI team can participate

rapidly,bringingimmediate benefits to our clients. You can leverage our expert team of developers and professionals who are committed to building solutions with our clients in mind and providing superior customer service – 100% of the time.

IT Service Management

  • Incident and problem management
  • Cost Management
  • Benchmarks
  • Survey and assessment
  • Service Catalog
  • Change and release management
  • Request Management
  • Configuration Management Database
  • Asset Management
  • Knowledge Management
  • Service level Management

IT Business Management

  • Demand management
  • Resource management
  • Project portfolio management
  • Application portfolio management
  • Agile development
  • Cost transparency
  • Financial planning & reporting
  • Software asset management
  • Performance analytics

IT Operations Management

  • Event management
  • Cloud management
  • Orchestration
  • Service mapping
  • Operational Intelligence